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Frequently Asked Questions

We know you may have questions! Here are some answers to get you started. Don't hesitate to reach out to learn more about how Jurny’s platform can benefit your business.

What does Jurny do?
Jurny is a hospitality tech company, powering operations and modern guest experiences for some of the world's most exceptional independent hotel brands, vacation, and short-term rental (STR) properties. From design to implementation, Jurny's one-stop solution enables an industry-first truly automated experience from check-in to check-out for both guests and operators, resulting in flawless operations and increased profits. Jurny is pioneering the next generation of tech-first, on-demand hospitality.
Who is Jurny for?
Jurny is for short-term property owners and managers as well as Hotel owners and managers who are looking to automate and centralize their operations and guest experience.
Does Jurny have a mobile application?
Yes, Jurny offers a state-of-the-art, free-to-download guest mobile app, and online booking platform available on IOS and Google Play.
What Booking Channels is Jurny Integrated with?
Jurny supports over 20+ Booking OTA’s such as Airbnb, VRBO, Booking.com, Tripadvisor, Hopper, Agoda, Jurny OTA, plus many more.
Who will help me get started?
You can easily request a Free Demo here - Where our sales team will reach out and explain all the ins and outs of Jurny’s products and services!
Does Jurny offer free trials?
We don’t offer free trials, but you can apply for JurnyOS access here to see if you qualify!
Operational / Tech FAQs:
Do we need internet to use Jurny?
Yes, we are a WiFi based solution so the internet is needed.
Does Jurny offer help with the installation process?
We have a fantastic center full of resources to help you navigate through the process along with a support team during working hours.
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