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AI That Enhances Every Guest Touchpoint

Your Brand. Their Stay. One Seamless Experience.

Introducing the Branded Guest Web App by Jurny—your mobile-ready guest experience hub.

Fully on-brand and fully automated, it delivers everything guests need from pre-arrival to checkout—without requiring a download. From smart check-ins to upsells and in-app support, this is how modern hospitality scales.

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Hospitality That Feels Effortless

With the Branded Guest App, every touchpoint is streamlined, automated, and on-brand.

Guests get convenience. You get fewer tickets, faster check-ins, and smoother operations.

A Personalized App—Without the App Store

No apps. No friction.

Guests access your branded experience instantly via custom link—then enjoy a streamlined journey from the moment they book.

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  • Key Capabilities:

    • No Download Needed: Launches in-browser; optimized for all devices.
    • Custom Branding: Reflect your logo, voice, and style throughout the experience.
    • Digital Guidebook: Central hub for house rules, Wi-Fi, FAQs, and local recommendations.
    • Smart Lock Integration: Auto-delivers secure, time-sensitive access codes.
    • Built-In Upsells: Offer early check-in, late checkout, upgrades, or experiences.
    • Live Chat Support: Let guests message your team—or NIA—for real-time assistance.
    • Automated Messaging Delivery: Triggered by reservation milestones like confirmation or check-in.
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Built for Scale, Designed for Your Brand

From boutique hotels to national portfolios, the Guest Web App adapts to your size and style—delivering a polished, consistent experience across every unit and market.

Ready to Upgrade the Guest Experience Without Adding Headcount?

See how Jurny’s branded, AI-powered guest interface increases satisfaction, drives upsell revenue, and reduces support load—automatically.

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Questions
& answers

  • The Jurny Branded Guest Web App is a fully customizable, no-download platform that allows your guests to access everything they need for their stay—directly from your own domain. It delivers a seamless, branded experience from booking to checkout.

  • Guests simply receive a link to your branded web app, which they can open in any browser. No downloads or installations are required, offering instant, frictionless access to key property info and services.

  • Yes! You can set up AI-powered upsell offers—like early check-in or local experiences—that are automatically triggered based on reservation milestones, helping boost revenue while improving guest convenience.

  • Absolutely. You can fully customize the logo, colors, font, layout, and content of your web app—ensuring a consistent, on-brand experience that reinforces your hospitality identity at every touchpoint.

  • You can include house rules, Wi-Fi info, digital guidebooks, local recommendations, upsell options, and support contacts. The app becomes your all-in-one guest hub—centralized, branded, and fully automated.