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AI That Thinks Like a Team

One Brain. Many Agents. Limitless Hospitality.

Meet NIA—the world’s first Multi-Agent AI System purpose-built for hospitality.
This isn’t just automation. It’s orchestration.

A coordinated Network of Intelligent Agents—each trained for a specific function—working together to streamline operations, deliver exceptional service, and unlock new revenue, 24/7.

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The Power of a Full Team—Without the Overhead

What if every department in your operation had a dedicated expert—always available, flawlessly consistent, and trained on your brand?

That’s the promise of NIA Multi-Agents.
Each agent operates independently, yet in sync, executing real tasks with real-time intelligence under a unified AI brain.

The result:

  • Faster responses

  • Fewer errors

  • A business that runs itself

Your Hospitality AI Network—Agent by Agent

Each NIA Agent owns a specialized domain, eliminating manual tasks while enhancing precision.

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AI built for hospitality

NIA - Network of Intelligent Agents

Behind every smart interaction is a network of AI agents—each specialized in a key area of hospitality operations, from guest communications to revenue management.

  • Personalized Knowledge Agent

    NIA learns how your business runs—instantly. It auto-builds a tailored knowledge base from past chats, SOPs, and docs. What used to take teams years, NIA does in seconds—so replies stay sharp, on-brand, and operationally consistent. 

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  • Co-Pilot

    Your on-demand GM, powered by Agentic AI.
    Ask anything—block calendars, move reservations, check performance, or get a business update—by voice or text.
 NIA’s Co-Pilot takes action, knows your business inside and out, and helps you navigate jOS like a pro.
 Hospitality has never been this hands-free.

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  • Data Scientist Agent

    Ask questions. Get instant insights.
    NIA’s Data Scientist Agent transforms how you understand your business. Go beyond static dashboards with conversational, on-demand intelligence—on top of your standard reporting. Discover insights you didn’t even know to look for. Ask anything. Get answers in seconds. Know more. Grow faster.

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  • Review Manager Agent

    Turn every review into a brand-building moment. NIA responds to every guest review—positive or negative—with personalized, on-brand replies across all OTAs. What once took teams 60+ hours a week (or got neglected entirely) is now fully automated—improving rankings, boosting bookings, and building guest loyalty at scale.

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  • Concierge & Upsell Agent

    Tailor-made upsells at scale. From early check-ins to airport rides and affiliate perks—NIA recommends the right offer, at the right time, in the right channel. What took hotels a full concierge staff to perfect, now takes minutes to launch—and can boost your revenue by over 30%.

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Specialized Agents. Unified Execution.

With NIA, every task is handled by the right expert—automatically. Each agent brings deep focus to a specific function, while NIA Co-Pilot ensures they work in lockstep.

It’s the difference between scattered automation and coordinated intelligence.
• Guest questions handled while bookings are modified
• Upsells delivered while maintenance is dispatched
• Data surfaced while concierge support is running

All in sync. All in real time.

NIA Co-Pilot: The Brain That Orchestrates It All

At the center of this network is NIA Co-Pilot—your AI command layer. It dynamically decides which agent acts, when, and how—based on guest intent, urgency, and operational context.

You’re not just assigning tasks. You’re deploying a synchronized, always-on workforce.

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Ready to Unlock the Full Power of AI for Hospitality?

See how Jurny’s Multi-Agent AI System can help you scale faster, deliver better service, and operate smarter—across every property, department, and guest journey.

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Questions
& answers

  • Nia is Jurny’s AI engine composed of multiple intelligent agents, each specialized in different hospitality tasks—from guest communication to upsell automation—working together to streamline operations and elevate the guest experience.

  • Each AI agent handles a specific area—guest messaging, FAQ responses, smart task routing, upsells, and more. These agents operate in sync through JurnyOS to automate real actions across your entire property workflow.

  • Nia helps reduce manual work, speeds up guest interactions, and ensures 24/7 support. The result is leaner operations, happier guests, and increased efficiency across your property portfolio.

  • Yes. You can upload your own FAQs, define upsell triggers, and control the tone and content of AI responses—ensuring each agent performs exactly how you want for your brand.

  • Absolutely. Nia uses AI-powered logic to identify upsell opportunities—like early check-in or premium amenities—and offers them to guests automatically, driving extra revenue on every booking.