Managing 15+ properties shouldn't mean managing chaos.
jOS is the first AI-native operating system built for hospitality — automating guest messaging, reservations, pricing, and operations through NIA, a network of specialized AI agents working 24/7 so your team doesn't have to.
What is Jurny?
Jurny is AI-native software for hospitality operators who've outgrown manual systems. Our platform, jOS, is the first AI-native operating system built for hospitality — bringing guest communication, channel management, pricing, housekeeping, and reporting into a single system — not a patchwork of tools.
Smarter Hospitality Starts HereAt the center is NIA — Jurny's Network of Intelligent Agents. NIA doesn't just respond; it acts. It handles routine guest messages, coordinates cleaners, surfaces upsell opportunities, monitors reviews, and flags what needs human attention — automatically, across every property in your portfolio.
We built Jurny because scaling hospitality shouldn't mean scaling your workload. AI should handle the repetitive work so your team can focus on the things that actually require judgment.
Most property managers run 6–10 different tools that don't talk to each other. Jurny changes that. jOS connects Airbnb, Vrbo, Booking.com, Expedia, WhatsApp, Stripe, PriceLabs, Turno, and more — into one unified system. So when a guest messages, a reservation updates, a cleaner gets dispatched, and your calendar syncs. All at once. That's jOS.
NIA handles routine guest messages 24/7 — pre-booking questions, check-in instructions, late checkout requests, complaints — with the right answer, in your brand's voice, every time. Human review only when it matters.
Jurny's Smart Inbox surfaces what needs your attention and handles what doesn't. No more scanning 200 messages to find the two that are urgent.
Stop jumping between Airbnb, Booking.com, WhatsApp, SMS, email, your website, and phone calls. Every conversation lives in one place, with full context and history attached.
Most AI tools are general-purpose. NIA is built for one industry. Behind jOS is a coordinated network of specialized AI agents — each responsible for a distinct part of hospitality operations. They work together autonomously, handling the work that used to require a full operations team.
Keeps every reply accurate and on-brand. NIA builds a living knowledge base from your SOPs, listings, past conversations, and documents — then uses it across every guest interaction. As your portfolio grows, responses stay consistent, accurate, and brand-aligned without retraining your team.
Your AI operations manager. Available 24/7. Ask Co-Pilot to block a calendar, update a rate, check your occupancy for the week, or pull a performance report — by voice or text, in seconds. It knows how your operation runs and takes action in real time. No dashboards. No searching.
Plain-language answers from your operational data. Ask "What was my ADR last month?" or "Which property underperformed this quarter?" — and get the answer instantly. No spreadsheets. No exports. No waiting for a report to generate.
Respond to every review. Protect your ratings. Automatically. NIA monitors and responds to guest reviews across Airbnb, Booking.com, Google, and more — with personalized, on-brand replies. No more manual follow-ups. No more letting a negative review sit unanswered for three days.
Turn every guest conversation into incremental revenue. NIA identifies upsell opportunities — early check-ins, late checkouts, local experiences, add-on services — and delivers the offer at the right moment, automatically. No manual coordination. No awkward pitch. Just revenue that shows up without extra work.
Jurny has been named a top-rated property management platform by Capterra, GetApp, Software Advice, and G2 — across Property Management, Reservations, and Vacation Rental categories. 35+ badges and counting.
Whether you're managing 15 or 500 units, running STRs or a boutique hotel — jOS adapts to your operating model. Not the other way around.
For Professional Property Managers
Scale from 15 to 150 properties without adding headcount. jOS automates messaging, calendars, and operations — so growth doesn't break your business.
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For Independent & Hybrid Hotel Teams
Guests expect instant, consistent service—even without full front desks. jOS powers messaging, check-in, upsells, and reviews. Without the cost or complexity of enterprise hotel systems.
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For Multi-Property & Branded Portfolios
Consistency across locations and brands is the hardest thing to scale. jOS standardizes guest experience, reporting, and operations. While working alongside your existing systems.
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All guest messages. Every channel. One AI inbox that responds, prioritizes, and escalates.
Ask anything. Block calendars, check performance, manage ops — by voice or text, instantly.
A network of specialized AI agents automating guest comms, ops, revenue, and reviews — simultaneously.
Respond to every review automatically. Protect your rating. Never miss a feedback signal.
Deliver early check-in, late checkout, and add-on offers automatically. Revenue without extra work.
One calendar. All major OTAs synced. No double bookings. No manual updates.
Manage reservations, messages, and smart locks from your phone. Full jOS control, anywhere.
Sync availability, rates, and restrictions across all major OTAs in real time. Wider reach, zero conflicts.
Modify, quote, block, or cancel any reservation from one place. Full control, zero confusion.
Ask NIA a question. Get your revenue, occupancy, or performance data instantly — no dashboards needed.
Connect jOS to 5,000+ apps via Zapier. Build custom automations with zero code.
Auto-assign cleans and repairs after every checkout. Your property care runs itself.
Connect to dynamic pricing intelligence. Set smarter rates. Maximize RevPAR automatically.
A fully branded guest portal — no app download required. Check-in, guides, requests — all in one place.
Live, branded digital guidebooks that update automatically. Fewer guest questions. Better reviews.
Commission-free direct bookings. Your brand, your engine, your revenue.
Manage smart locks, thermostats, and sensors across every property — from one AI-connected dashboard.
Screen every guest automatically. Flag risk before they check in. Protect every property.
AI-optimized listing titles, descriptions, and photos. More visibility on Airbnb. More bookings.
