Built for the moment growth starts to feel overwhelming.
jOS is the first AI-powered operating system built for hospitality. Powered by NIA, its Network of Intelligent Agents automates guest messaging, reservations, calendars, and operations—so teams can handle growth without losing control.
What is Jurny?
We believe AI and automation shouldn’t replace hospitality — they should protect it.
Smarter Hospitality Starts HerejOS is Jurny’s AI-powered property and hospitality management platform for short-term rentals and boutique hotels. It brings guest communication, reservations, calendars, and daily operations into one system—so service stays fast, consistent, and human as portfolios grow.
Powered by NIA, Jurny’s Network of Intelligent Agents, jOS automates the repetitive work behind the scenes — answering routine questions, coordinating workflows, and escalating what matters — so your team can focus on guests, owners, and growth.
At a certain point, tools don’t help anymore — they slow you down.
jOS connects your messaging, calendars, pricing, locks, housekeeping, reviews, and reporting into one intelligent system. No more jumping between platforms just to answer one guest or fix one issue.
All your systems. One workflow.
Powered by NIA, so things actually happen — not just sync.
From pre-booking questions to post-checkout follow-ups, upsells to urgent issues—NIA handles routine guest messages 24/7 with consistency, context, and brand-safe tone, so nothing slips through when volume spikes.
Jurny’s Smart Inbox brings every guest and team message into one centralized, intelligent view—automatically prioritized and continuously assisted by NIA.
Stop jumping between Airbnb, Booking.com, WhatsApp, SMS, email, your website, and phone calls. Every conversation lives in one place, with full context and history attached.
Behind jOS is a coordinated network of AI agents, each responsible for a specific part of hospitality operations. Instead of one generic bot, NIA deploys specialized agents that work together to handle guest communication, operations, revenue, and reviews—consistently and at scale.
Keeps every reply accurate and on-brand.
NIA’s Personalized Knowledge Agent learns how your business runs by building a living knowledge base from past conversations, SOPs, listings, and documents. That knowledge is used across every interaction—so responses stay consistent, accurate, and aligned with your brand as your portfolio grows.
Your on-demand operations assistant.
NIA’s Co-Pilot lets you manage jOS by simply asking. Block calendars, move reservations, check performance, or get a quick business update by voice or text. It understands how your operation runs and takes action in real time—so everyday tasks don’t slow you down.
Ask questions. Get answers instantly.
NIA’s Data Scientist Agent turns your operational data into clear, on-demand insights. Ask questions in plain language and get real-time answers across revenue, occupancy, performance, and trends—without dashboards, exports, or spreadsheets.
Protect your brand without chasing reviews.
NIA’s Review Manager Agent monitors and responds to guest reviews across major booking platforms with personalized, on-brand replies. It handles the volume automatically—so reviews stay timely, consistent, and professional without pulling your team into manual follow-ups.
Increase revenue without adding manual work.
NIA’s Concierge & Upsell Agent recommends relevant add-ons—like early check-ins, late checkouts, services, and local experiences—based on guest context and timing. Offers are delivered automatically across messaging channels, turning everyday conversations into incremental revenue without disrupting the guest experience.
jOS adapts to the realities of different hospitality businesses — whether you’re managing short-term rentals, running a boutique hotel, or overseeing a multi-property portfolio. The platform, workflows, and automation adjust to your operating model, not the other way around.
For Professional Property Managers
As portfolios grow, guest messages and daily operations break first. jOS automates communication and workflows across channels. Add units without adding staff or losing control.
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For Independent & Hybrid Hotel Teams
Guests expect instant, consistent service—even without full front desks. jOS powers messaging, check-in, upsells, and reviews. Without the cost or complexity of enterprise hotel systems.
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For Multi-Property & Branded Portfolios
Consistency across locations and brands is the hardest thing to scale. jOS standardizes guest experience, reporting, and operations. While working alongside your existing systems.
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All guest messages in one AI-powered inbox. Faster replies, zero tab-switching.
Voice-activated AI GM. Runs ops, solves issues, pulls data—hands-free.
A team of smart AI workers automating every department, 24/7.
Auto-reply to reviews. Boost ratings. Spot trends instantly.
Send smart upgrade offers. Drive more revenue, automatically.
One calendar for all listings. Syncs OTAs, rates, and blocks in real time.
Full control from your phone. Reservations, messages, locks—anywhere.
Sync listings across 90+ OTAs. No double bookings, just wider reach.
Modify, quote, block, cancel. Every reservation, perfectly handled.
Instant performance insights. Just ask, and get the data—voice-powered by NIA.
Connect Jurny to 5,000+ apps. Automate anything, no code required.
Auto-assign cleanings and fixes. Stay on top of tasks, effortlessly.
Plug into pricing intelligence. Maximize yield, minimize guesswork.
No downloads, fully branded. Guests manage everything in one slick interface.
Always up-to-date, branded guest info. Reduce questions, boost satisfaction.
Direct bookings, zero commission. Fully branded, fully yours.
Control locks, lights, and sensors—all from one AI-connected dashboard.
Instant risk detection. Smarter bookings, fewer problems.
AI-optimized Airbnb listings. Better visibility, better bookings.
