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Customer Stories

Jurny Reviews: What Property Managers Actually Say

These are property managers and short-term rental operators who evaluated the market, made the switch to Jurny, and built their operations around it.

  • 20+ hrs

    saved per week

  • 50+ unit

    managed virtually by one operator

  • <60 sec

    average NIA guest response time

  • +4 yrs

    average operator tenure on Jurny

In Their Own Words

Every operator on this page runs a different business, in a different market, with different challenges. What they have in common is that they switched to Jurny — and stayed.

  • Scott Mowry

    Cottage on House Pond · Hawley, PA

    "I found myself doing too many independent tools to manage this single property. It was getting busier and busier. It just got too cumbersome."

    Scott manages a single high-performing vacation rental with a 50% return guest rate and a perfect five-star record across 250+ bookings, all through one platform.

     

  • Seth Thibault

    The Gate · Upstate New York · Boutique hotel

    "I wanted to spend time building something. Not manually pushing data between tabs."

    A former advertising executive, Seth left a 15-year career to build a boutique hotel. Jurny replaced the operational chaos that nearly buried the vision before it started.

     

  • Sean Lang

    Property Finders Montenegro · Zelenika, Montenegro

    "Nothing came close to what we found on Jurny. Just with the systems, the reporting, the fact that we did not actually need to hire anybody new."

    Sean scaled from 5 to 25 properties without adding a single hire. The key: switching from manual spreadsheets to Jurny's automated reporting and channel management.

     

  • Raquel & Coral

    Servicios Globales Siglo 21 · Canary Islands, Spain

    "Jurny was the best decision we ever made."

    A mother-daughter team managing 50+ vacation rentals across the Canary Islands. NIA responds to guests in Arabic at 2am. Raquel and Coral respond when they choose to.

     

     

  • Vivian Yip

    CRU Homes by Hestia · Austin, TX

    "It is one of the most powerful systems I have come across."

    Vivian specializes in short-term and mid-term rental hybrids, a combination most property management software cannot handle natively. Jurny made both possible without workarounds.

     

  • Mack Owen

    Stay Sophari · Bellevue, WA

    "It is more on autopilot. I can depend on it to do its thing."

    Regulations. COVID. A new market. Mack rebuilt his STR business from scratch and now manages 50 properties virtually -- no operations manager, no maintenance staff on payroll.

     

These are just a few of the operators running their business on Jurny. Ready to see what it looks like for yours?

Testimonials

What operators say after making the switch

  • "JURNY Ai Assistants are Amazing!"

    I love ALL of Jurny from the platform itself to every human being behind it! I plan on spending more time learning the endless capabilities of the Jurny program By using their built in Super Smart Ai assistants and should I get stumped I know I can reach out to even more amazing humans that make up the Jurny support team!

    Nyccole Swigart
    Welcome to your home away from home
  • "Practically ChatGPT for Your Portfolio"

    I'm downright fascinated by the NIA Data Scientist — it's practically ChatGPT, but you can converse with it about your property performance and metrics, all while viewing its analytical process.

    Arielle Mizrahi
    Arben Hospitality
  • "We'll Still Be Here at 100+ Doors"

    There are so many integrations included. We currently have 25 doors. Even when we reach 100+, we'll continue to use Jurny. It would be insane to go anywhere else.

    Dena Daniels
    Carolina Vacays
  • "I Switched From Hostaway"

    Jurny offers an intuitive platform with a clean interface, making it easy to manage properties and reservations. The automation features save a lot of time, especially with guest communication and check-in processes. Thanks to NIA, the AI super-agent, guest interactions and support are much faster and more efficient.

    Raquel Gutiérrez
    Servicios Globales Siglo 21
  • "Jurny is the Best Choice for Our Company"

    Our overall experience has been wonderful! Customer support is a 10 star, and the platform is so easy to use! Jurny is worth every penny we pay for the service.

    Sarah Kensinger
    Surf to Peak Vacation Rentals
  • "NIA Boosts Response Times by 80%"

    A standout feature is NIA — it boosts response times by 80% and offers valuable insights through sentiment analysis of guest reviews.

    Leo Arguelles
    Lovenest
  • "All-In-One and Effortless"

    Jurny is the only property management solution that covers everything we need to run our business — in one place.

    Tarryn Dunkley
    May Street Retreats
  • "Very happy we are using Jurny"

    Very happy we are using Jurny and I'd definitely recommend to others. Great Interface and very easy to use. The support staff is second to none and really helps my business be successful.

    Seth Thibault
    The Gate HQ
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Every operator on this page started where you are. The difference is they made the switch.