Unified AI Inbox
All guest messages. Every channel. One AI inbox that responds, prioritizes, and escalates.
Beyond centralized operations—Unlock Unified, AI-Driven Communication
Boutique Hotel Management Software
The AI Operating System Independent Hotels Have Been Waiting For.
jOS gives independent and boutique hotel operators the same operational power as large hotel chains — without the enterprise price tag, the bloated tech stack, or the 10-person front desk team. Powered by NIA, a network of specialized AI agents built for hospitality from the ground up.
What is Jurny?
One AI operating system. Built for the way independent hotels actually run.
Boutique and independent hotels face a challenge that large chains don't: delivering a five-star guest experience with a fraction of the staff and budget. jOS was built specifically for this reality.
See How jOS WorksjOS centralizes guest messaging, reservations, check-in, pricing, housekeeping, review management, and upsells into one AI-native operating system. At the center is NIA — Jurny's Network of Intelligent Agents — a coordinated team of specialized AI agents that handle the operational work 24/7, so your team can focus on the guest experience that makes independent hotels worth staying in.
This isn't a traditional PMS with AI features bolted on. Jurny was built AI-native from day one — meaning every part of the system is designed to act, not just store data.
All Major OTAs — Plus 100+ Integrations
Your entire hotel tech stack. Finally working as one.
Most independent hotels run 5–8 disconnected tools — a PMS, a channel manager, a messaging tool, a pricing tool, a review tracker. Each one creates manual work. jOS replaces the stack with a single AI-native system. Airbnb, Booking.com, Expedia, Vrbo, WhatsApp, Stripe, PriceLabs, and more — all connected, all syncing in real time. So when a guest messages, the reservation updates, the cleaner is dispatched, and your calendar syncs. All at once. That's jOS.
Every guest message. Every channel. One intelligent inbox.
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NIA handles everything
NIA handles routine guest messages 24/7 — pre-booking questions, check-in instructions, late checkout requests — in your brand's voice, in any language. Human review only when it matters.
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Smart inboxes
Jurny's Smart Inbox surfaces what needs your team's attention and handles everything that doesn't. No more monitoring five channels just to find the two messages that need a response.
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Unified messages
Stop juggling conversations across Airbnb, Booking.com, WhatsApp, SMS, email, your website, and phone calls.
NIA — A network of AI agents running your hotel operations
Most AI tools are built for everyone. NIA is built for one industry. Behind jOS is a coordinated network of specialized AI agents — each responsible for a distinct part of hotel operations. They work together autonomously, handling the work that used to require a full operations team.
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Personalized Knowledge Agent
Every reply accurate. Always on-brand. NIA builds a living knowledge base from your SOPs, room specifications, past conversations, and documents — then uses it across every guest interaction. As your property grows, responses stay consistent, accurate, and aligned with your brand without retraining your team.
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Co-Pilot
Your AI General Manager. Available 24/7. Ask Co-Pilot to block availability, update a rate, check your occupancy, or pull a performance report — by voice or text, in seconds. It knows how your hotel runs and takes action in real time. No dashboards. No searching.
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Data Scientist Agent
Plain-language answers from your hotel data. Ask "What was my RevPAR last month?" or "Which room type underperformed this quarter?" — and get the answer instantly. No spreadsheets. No exports. No waiting for a report to generate.
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Review Manager Agent
Respond to every review. Protect your rating. Automatically. NIA monitors and responds to guest reviews across Airbnb, Booking.com, Google, and more — with personalized, on-brand replies. No more letting a review sit unanswered. No more inconsistent responses that don't reflect your brand.
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Concierge & Upsell Agent
Turn every guest conversation into incremental revenue. NIA identifies upsell opportunities — early check-ins, late checkouts, room upgrades, local experiences — and delivers the offer at the right moment, automatically. No front desk involvement. No awkward pitch. Just revenue that shows up without extra work.
What operators say after making the switch
Recognized across property management, reservations & vacation rental
Jurny has been named a top-rated property management platform by Capterra, GetApp, Software Advice, and G2 — across Property Management, Reservations, and Vacation Rental categories. 35+ badges and counting.
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Replace or Integrate — The Choice Is Yours
JurnyOS(jOS) is flexible by design. Whether you’re ready to fully replace your PMS or simply want to supercharge your existing setup, we’ve got you covered. We already integrate with leading systems like Opera, Visual Matrix, and more—and if we’re not yet connected to your current PMS, we can seamlessly integrate with it too.
Want to See It in Action?
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NIA AI Copilot
Ask anything. Block calendars, check performance, manage ops — by voice or text, instantly.
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NIA AI - Network of Intelligent Agents
A network of specialized AI agents automating guest comms, ops, revenue, and reviews — simultaneously.
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AI Review Manager
Respond to every review automatically. Protect your rating. Never miss a feedback signal.
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AI-Powered Upsells
Deliver early check-in, late checkout, and add-on offers automatically. Revenue without extra work.
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Multi-Calendar
One calendar. All major OTAs synced. No double bookings. No manual updates.
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Host App
Manage reservations, messages, and smart locks from your phone. Full jOS control, anywhere.
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Channel Manager
Sync availability, rates, and restrictions across all major OTAs in real time. Wider reach, zero conflicts.
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Reservation Management
Modify, quote, block, or cancel any reservation from one place. Full control, zero confusion.
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Reporting & Analytics
Ask NIA a question. Get your revenue, occupancy, or performance data instantly — no dashboards needed.
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Zapier Integration
Connect jOS to 5,000+ apps via Zapier. Build custom automations with zero code.
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Housekeeping & Maintenance
Auto-assign cleans and repairs after every checkout. Your property care runs itself.
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Revenue Management
Connect to dynamic pricing intelligence. Set smarter rates. Maximize RevPAR automatically.
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Branded Guest Web App
A fully branded guest portal — no app download required. Check-in, guides, requests — all in one place.
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Digital Guidebooks
Live, branded digital guidebooks that update automatically. Fewer guest questions. Better reviews.
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Custom Booking Engine
Commission-free direct bookings. Your brand, your engine, your revenue.
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Smart Device Hub
Manage smart locks, thermostats, and sensors across every property — from one AI-connected dashboard.
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AI Guest Screening
Screen every guest automatically. Flag risk before they check in. Protect every property.
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Listing Optimizer
AI-optimized listing titles, descriptions, and photos. More visibility on Airbnb. More bookings.